Who we are
Our website address is: https://www.restoringhoperoanoke.org. You may reach us at Restoring Hope Roanoke, PO Box 20322, Roanoke, VA 24018. We are a registered 501(c)3 nonprofit organization.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form in order to respond, if appropriate, to those comments. Our site also the visitor’s IP address and browser user agent string to help spam detection.
Our uploaded images are public domain. If a user uploads images to the website, they should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We keep contact form submissions for a few months for customer service purposes, but we do not use the information submitted through them for marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Our site uses Google Analytics to analyze anonymously data of visits and interactions with our site. No personal data is collected or used by us.
Who we share your data with
How long we retain your data
We keep contact form entries for six months, analytics records for a year, and donor records records for ten years.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
You can reach us with questions at Restoring Hope Roanoke, PO Box 20322, Roanoke, VA 24018.
How we protect your data
We train our staff to take measures in data protection. No personal data is stored on this website.
What third parties we receive data from
What automated decision making and/or profiling we do with user data
We do NOT provide a service which includes automated decision making – for example, allowing customers to apply for credit, or aggregating their data into an advertising profile.